K9 Diet: We are happy to dish up our “house diet”, which consists of Iams Chicken and Rice Formula and a “gravy” made with warm water (if your pet has allergies or special needs, please discuss this with our staff).įeline Diet: We are happy to provide Iams Original kibble for the cats & 1/4 of a can of friskies. Dogs and Cats cannot be boarded in the same accommodations. Please ask our staff about playtime services for your cat!Ĭan my pets stay together during boarding?ĭogs or cats from the same family can be boarded together, space and temperament permitting. Our Feline guests have their own Kitty Room, Kitty Condo or Kitty Suite for sleeping, eating, and relaxing. Please ask our staff about additional playtime services for your pet. They also have access to their own private outdoor play area throughout the day. Our canine guests have a “bedroom” for sleeping, eating, and relaxing. Sunday pick-up always includes boarding charges for the day. Monday-Saturday will be charged for an additional day. Charges accrue beginning at the date of drop off regardless of arrival time. This gives our staff an opportunity to observe them to ensure their vacation arrangements are fitting to their needs. We prefer that they arrive for drop-off at least an hour before closing in order to allow them to settle in. Your dog(s) may be dropped off anytime during our normal business hours. What are the guidelines for check-in and check-out? We have structured our hotel much like a human hotel, while providing more care for our 4-legged guests. This early check-out time is not applicable on Sundays and Sunday always counts as a full day of boarding, regardless of the pick up time. Our check out time Monday-Saturday is 10am as a courtesy to our guests. If your pet is over the age of eight or is extra anxious, please speak with our staff prior to boarding. Younger pets tend to adjust rapidly and enjoy the activities around the kennel. Depending on your pet’s age and temperament, this period can be anywhere from a few hours to a day or two. It is recommended that you call ahead as tours are difficult during peak office hours.įirst time boarders have an adjustment period. We believe that as pet parents, you must feel comfortable with where your 4-legged family member is staying, as such we do give tours regularly to allow prospective clients to see with their own eyes the accommodations we provide. Do you allow us to have a tour of where the dogs stay?

Petville facebook